1 · Process
Follow your rules.
Each Operator runs its own Process: the steps, facts to collect, rules, and tools for its part of the journey. You customize it; Papaya enforces it.
AI understands what your customers ask. Papaya runs the work through your rules, permissions, and systems—until there is proof it’s done.
The B2B Sales Rep, Onboarding, App, and Support Operators share one execution model.
Each Operator runs its own Process: the steps, facts to collect, rules, and tools for its part of the journey. You customize it; Papaya enforces it.
Each Operator declares its possible Outcomes—a new customer, a sales meeting, onboarding completed, a support case, a completed App Operation. The facts collected decide which one applies.
Work completes only when the Outcome’s requirements are met: facts, tool results, confirmations, approvals. Exactly one Outcome is recorded, and it drives usage and billing.
An agent re-reasons the same process on every turn. Papaya uses AI only where judgment is needed, and runs everything the company already knows deterministically.
Interpret language, resolve ambiguity, handle exceptions, and make genuinely new decisions.
Known work follows explicit rules, permissions, transitions, actions, and completion conditions.
Operators run the work, Papaya OS enforces the rules, Papaya Domains hold your business truth, and MultiFruit interprets language.
Each Operator runs its own Process for one part of the journey and ends in one recorded Outcome.
Papaya Domains fetch and update the system of record, whether Papaya itself or a tool you connect.
The deterministic core advances declared Operator, tool, interaction, field, evidence, and Outcome contracts without owning business policy.
Papaya's domain-tuned model layer for interpreting language, signals, documents, and operational context across the business. Built on open-weight infrastructure, fine-tuned by Papaya.
Start with the B2B Sales Rep, Onboarding, App, and Support Operators—each running your rules to a recorded Outcome.